Privacy & cookies

Last updated: 18 October 2026

This notice describes the information used to deliver this website and respond to website enquiries. Steady Path provides general information and links to external gambling support services. It does not operate a clinical or counselling service.

Who is responsible?

Information used by the website

Requests to the website may involve an IP address, request time, requested page, browser information, referrer and security or error information. Google Cloud hosts the site and Cloudflare provides network delivery and security services. The information logged depends on the services and settings in use.

The guide has no enquiry form, account registration or embedded support chat. Its navigation choices and checklist remain in the open page and are not submitted to us or saved for a later visit.

If you email us, we receive your email address, your message and any details or attachments you choose to include. Our website contact uses Gmail, provided by Google. This contact is for website and privacy questions.

Please use the named support services for personal support. Do not send medical records or detailed health information to this website contact.

Why information is used

We use necessary technical information to deliver the site, protect it from misuse and investigate faults. We use correspondence to answer website or privacy enquiries. The basis for these activities is our legitimate interest in operating a reliable information website and responding to enquiries, subject to your rights. We also process information when required to meet a legal obligation.

We do not use this guide to create gambling or health profiles, sell enquiries or make automated decisions with legal or similarly significant effects.

Cookies and similar technologies

The website itself does not set cookies or use local storage. No advertising pixels or analytics scripts are included. Cloudflare security features may set cookies when enabled; the particular cookies depend on the configuration and any security checks presented to a visitor.

See Cloudflare’s cookie documentation. Browser controls let you inspect and remove cookies. Blocking security cookies may affect access to protected pages.

Service providers and external links

Google Cloud and Cloudflare may process technical information to deliver and protect the site. Google handles email through Gmail. Their roles and processing are governed by the applicable service terms and policies. Information may also be disclosed where legally required.

Links to GamCare, GAMSTOP, NHS and other sources open independent websites. We do not send a referral or your checklist to them. Their privacy policies apply when you visit or contact them.

Processing locations

Our organisation is based in Italy. Google and Cloudflare operate internationally, so relevant information may be processed outside the UK or European Economic Area. Applicable provider terms describe international transfer arrangements and safeguards, including contractual safeguards where relevant. We do not promise that all data remains in a particular country. Contact us for information about the arrangements applying to this website.

• Google Cloud Data Processing Addendum
• Cloudflare Data Processing Addendum
• Google Privacy Policy, including Gmail
• Cloudflare Privacy Policy

How long information is kept

We keep correspondence for as long as needed to answer an enquiry, handle relevant follow-up and meet applicable legal or dispute-resolution requirements. The criteria are the purpose of the message, whether it remains unresolved and any continuing legal requirement.

Technical-log retention depends on the Google Cloud and Cloudflare products and configuration. Relevant criteria include security investigations, fault diagnosis and legal requirements. Contact us to ask about the period applying to particular information; we do not state an unverified fixed log-retention period.

Your choices and rights

Depending on the circumstances and applicable law, you may request access, correction, deletion or restriction, and portability where applicable. You can contact us using the email above.

You have the right to object to processing based on legitimate interests. Tell us what processing you object to and why. Rights may be subject to legal conditions or exceptions.

You may complain to the UK Information Commissioner’s Office or another competent supervisory authority, including Italy’s Garante per la protezione dei dati personali.

Updates

We will revise this notice if the website’s functions or data use change. The date above identifies this version.